SHIPPING & DELIVERY
1. How long does it take for an order to arrive?
Orders received till 9:00am will be dispatched on the same day. Orders received after 9.00am or on non-working days will be dispatched on the next working day. Most orders are delivered within 3 to 7 working days depending on the location of delivery. Delivery will be done only at the address as mentioned by you at the time of placing the order.
2. How are the delivery charges calculated?
We charge a flat shipping charge of Rs 100 for all orders below Rs 2,000. Orders above Rs 2,000 are shipped free of cost.
3. Can I track my order?
Yes. You will receive a shipping confirmation by email and/or SMS which will include a unique tracking number that you can use to track your parcel.
4. Do I have to pay any other taxes and/or fees?
All taxes and other fees/charges are included in the price of the order.
5. What if the product received is in damaged condition?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return it to the delivery person. Also, please email us mentioning your Order ID. We will personally ensure that the issue is satisfactorily resolved. Please make sure that the original product tag and packing is intact.
My Orders :
1. Can I change or cancel my order?
Order cancellation or change in order can be done till the order has not been dispatched. Please email us mentioning your Order ID.
2. What to do if I receive a faulty/incorrect item?
If you think, you have received a faulty/incorrect item, please email us mentioning your Order ID. We will personally ensure that the issue is satisfactorily resolved. Please make sure that the original product tag and packing is intact.